How do I Maintain Playlist Order When Delivering Multiple Files via. StudioCDN?

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How do I Maintain Playlist Order When Delivering Multiple Files via. StudioCDN?

To maintain playlist order when delivering multiple files via. StudioCDN, files must be numbered individually in Finder (Mac) or Windows Explorer (PC) [Not iTunes*] with two digits starting with 01, 02, 03, etc…

If a delivery contains multiple files separated in to multiple playlists or discs, the files will need to be number with 3 digits, the first for the playlist or disc number and the following two digits for the running order eg. 1-01, 1-02, 1-03, 2-01, 2-02, 2-03, etc…

*Please Note: iTunes only edits files metadata used for iTunes and other limited applications, to maintain playlist order via. StudioCDN all files must be numbered via. your native file system eg. Finder or Windows Explorer.

See Also: What Type of Files Can I Send? | My Recipient(s) Cannot Download, Only Stream. What Can I do? | 3 Easy Methods for Uploading Assets

Why Do My Uploads Time Out / Do Not Complete When Uploading from Network Drives?

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Why Do My Uploads Time Out / Do Not Complete When Uploading from Network Drives?

StudioCDN does not support uploading from Network Hard Drives, please copy all files you wish to upload to your local drive or approved CloudConnect storage service (Box, DropBox, OneDrive) and follow standard uploading procedures.

My Upload Has Completed However The Send Button Is Red and Displays, “Upload in Progress”

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My Upload Has Completed However The Send Button Is Red and Displays, “Upload in Progress”

If file uploads complete (file names in the assets panel appear in Black Bold type-face) however the send button still appears in Red with a message displaying, “Upload in Progress,” senders should refresh the page to allow the Send button to go from Red to Green and then click Send to deliver the package.

Alternatively senders with complete packages experiencing the above may click the gray X (Save & Close) and re-open the package to allow the Send button to go from Red to Green and then click Send to deliver the package.

How Do I Add File Name & Expiration Merge Tags to the Default Body?

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How Do I Add File Name & Expiration Merge Tags to the Default Body?

EXPIRATION IN EMAIL

StudioCDN allows for a limited set of  merge tags in the Standard and Advanced message editors as well as the Default Body & Signature Editors located in the senders StudioCDN Preferences Section.

To Add File Name & Expiration Merge Tags, Navigate to and click the User Preferences icon icon to open the StudioCDN presences section and add the following merge tags to the StudioCDN default body editor*.

These Files Will Expire: {$expires}

Files Included in This Delivery: {$items}

All subsequent email deliveries will display the File Expiration and / or Included File Names in all subsequent deliveries as such.

EMAIL W: EXPIRATION
*This will only work when the Standard editor is selected, please see the merge tags section for the advanced editor here.

”Two Factor Authentication,” Why is it Important, and What Does it Do?

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”Two Factor Authentication,” Why is it Important, and What Does it Do?

STUDIOCDN PREFERENCES TWO FACTOR AUTHENTICATION

When online security begins to feel like an all out arms race and keeping track of some new security method is just not an option, simplistic tried and true methods such as, “Two Factor Authentication,” becomes essential to the safety of your accounts and data.

Adopted by all well known technology and web companies across the globe for some or all of their account authentication needs, “Two Factor Authentication,” is a process where users of digital systems, services, websites, etc… are required to provide Two Responses to prove their identity before access is granted to the user.

Responses can take take many forms and new authentication variables are adopted every day; common factors are typically User Name & Password, Challenge Code Sent to Mobile or Registered Email, Security Questions, Voice Activation, Bio-Metric Verification, and More.

In effort to safeguard your data all StudioCDN accounts are equipped with optional, “Two Factor Authentication,” requiring users to provide Email & Password, as well as Challenge codes sent via. SMS, Voice, or answers to pre-determined Challenge Questions, in order to gain access.

See Also: Two-Factor Verification | Wikipedia’s Article on Multi-Factor Authentication

What is the StudioCDN Inbox?

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StudioCDN Inbox Panel

The StudioCDN Inbox allows account holders to receive files from outside senders with or without an account. Generate any number of Unique, Inbox links to receive files from Campaigns, Companies, or Individuals, or create a general inbox to share via. social media, links are recallable at any time.

See Also: The StudioCDN Inbox

My Uploads Time Out, Upload Progress Bar Stalls or Acts Erratically?

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My Uploads Time Out, Upload Progress Bar Stalls or Acts Erratically?

CLOCK&SERVER_TIME

Some users have reported a situation in which assets do not complete uploading, marked by a stalled or erratic progress bar; upon refresh assets are displayed as Red indicating the upload has failed.

This occurs when the user’s computer clock is improperly set and does not reflect the current local date / time (including time-zone).

To correct for this users should navigate to their system clock preferences and click the, “Set Date and Time Automatically,” option.

What Type of Files Can I Send?

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What Type of Files Can I Send?

You can send any type of file; audio, video, documents, etc. You can mix and match files types within a package, each file is processed individually. All audio / video files watermarked automatically with an option to not watermark.

What is the new Clone Feature?

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What is the new Clone Feature?

 

Similar to the Resend option in Delivery Details, The Clone feature replicates the original delivery and creates a new package.

All aspects of the original delivery are copied over in to the new, Clone package, including assets, recipients, subject, body, and Content Settings, of the original delivery; however the Clone option differs from Resend in that it allows senders to edit / change all aspects of the delivery, including Content Settings.

This feature is useful to those senders wishing to Allow Download of received deliveries by recipients without the need to re-prepare the delivery from scratch.

Is your technology available for integration with other services / API?

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Is your technology available for integration with other services / API?

Yes, please contact us via. our contact form or at 818-444-4763 to speak with an integrations specialist to see how StudioCDN can help your business.