My Recipient(s) Cannot Download, Only Stream. What Can I do?

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My Recipient Cannot Download My Delivery, Only Stream. What Can I do?

There are currently 2 options for allowing recipients the ability to download following send.

  1. Create New Delivery: Ensuring the Allow Download option is enabled from the Content Settings and Send the delivery.
  2. Clone Delivery*: Enable Allow Download and Send the delivery.

In either instance StudioCDN will match the assets to what has previously been sent avoiding the need to re-upload client assets.

Please Note: StudioCDN desktop application users do not have the ability to Clone deliveries and should Create New Delivery a outlined in option 1.

See Also: What is the new Clone Feature? | Delivery Details: Clone