My Recipient Cannot Download My Delivery, Only Stream. What Can I do?
There are currently 2 options for allowing recipients the ability to download following send.
- Create New Delivery: Ensuring the Allow Download option is enabled from the Content Settings and Send the delivery.
- Clone Delivery*: Enable Allow Download and Send the delivery.
In either instance StudioCDN will match the assets to what has previously been sent avoiding the need to re-upload client assets.
Please Note: StudioCDN desktop application users do not have the ability to Clone deliveries and should Create New Delivery a outlined in option 1.